COMMENTS FROM OUR CUSTOMERS

GUEST NAME
PLACE / SERVICE
COMMENT
Soorya
Singapore
(July 2010)

Taman Rosani is a basic hotel, simple and nice. Very friendly staff and great food in the cafetaria.

The driver Nyoman was very good also- well informed and polite.

Paul Raw
London - United Kingdom
(February 2010)

Bali Friendly were efficient, helpful and reliable.
I would use the company service again.

Puri Saron and The Lokha Legian both very pleasant.
Adirama Beach Hotel, lovely facilities, good staff and magnificent position. Graha Ubud, a little basic but adequate.

Nyoman was a proffesional driver, helpful and good company.

I was very happy. Thank you.

Colin Addison
Australia
(February 2010)

Thank you to Bali Friendly and Putu Bali villa for a wonderful stay.

The ease of booking was fantastic and the management and staff of Putu Bali Villa made for a most enjoyable stay. Thank you to the hotel staff for thier proffessional manner and their friendship.

Thank you again Bali Friendly for listing this hotel on your website.

Greg Millan
Newcastle - Australia
(January 2010)

Very efficient and friendly service.

Our tour guide was knowledgeable and very helpful on the tour. He helped us to enjoy a great day of touring Ubud. I would highly recommend Bali Friendly services to other friends in Australia.

When we return to Bali we would be happy to use Bali Friendly for all our accommodation and travel needs.

Rudy
Surabaya - Indonesia
(December 2009)

Tony's Villa was nice, quite, good rate. Recommended !!!

Andy Suwanto
Jakarta - Indonesia
(October 2009)

Another small villa compounds in Petitenget area, which has the Balinese charms and surprisingly spacey room with outdoor shower, small kitchen, fridge and large stone bath tube.
Room is clean, all facilities (water tap, AC, electricity, flat screen TV were all working well, no hassle at all). Pool is small but lovely.
Its really worth the value.

We really glad we chose this place.
Location is just perfect, close to Hu'u Cafe, Living Room, and we could have a walk to Petitenget Beach in the morning or late afternoon for stroll along watching sunset or just having a nice drinks at La Lucciola.

Andy Suwanto
Jakarta - Indonesia
(October 2009)

What a very nice 2 full days tour with Nyoman, a driver provided by Bali Friendly. He's very polite, friendly, driving carefully and helpful.

At Day 1, we got Nyoman bring us to Tanah Lot, Uluwatu (to watch sunset and Kecak Dance Performance) and end that day with seafood dining at Jimbaran.

On Day 2, we got him to drive us in the morning to Kintamani area (Lake Batur, Tampak Siring Palace) and having lunch at Ubud. Then we went shopping in Ubud Market and wrapped up the day by having a nice coffee in Sayan Terrace facing a green tranquil & lushful view of Sayan Valley.

It was a wonderful trip and Nyoman is our favorite driver everytime we make a trip to Bali.

Andy Suwanto
Jakarta - Indonesia
(October 2009)

Clean, quiet, cozy and charming small villa compounds. Friendly staff and they also have a small but nice pool to relax.

The best thing about this place is its value.

Location is in Petitenget area and close to many nice restaurants. And you can have a healthy walk to Petitenget beach in the morning.

Clive, Fred & Paul
Bellbird - Australia
(August 2009)

What a wonderful experience dealing with
Bali Friendly.

As the name suggests "FRIENDLY" could not ask for more... pleasant staff and knowledge that made our holiday one to remember!

Can recommend the service, hotels on offer and the tours available.

Just wish we had more time to experience all that Bali Friendly had to offer.

Jun Toyama
Bangkok - Thailand
(May 2009)

I am writing this e-mail just to tell you how much I appreciate your help.

I (and my friend) had  a great time in Bali, and enjoyed staying at Bali Rich.

Andrew
Canberra - Australia
(February 2009)

Just a quick email to thank Bali Friendly for booking my holiday last week.
Hotels in Ubud and Seminyak was perfect!
Will be in touch when next visiting to Bali...

Thanks again!

Phillip Tully
Adelaide - Australia
(February 2009)
The pickup booking service was well organised
with friendly drivers.
Accomodation options with regards to rooms explained and all email correspondence was replied to promptly.
Reza Zainal Abidin
Kuala Lumpur - Malaysia
(January 2009)
I was very happy with Bali Friendly.
Thank you for all, I am plannning to come back to Bali next year.
Lau Kwun Kau
Macau
(January 2009)
Thanks for your services including hotel reservation in Bali Village Bagak Hotel.
They are really good. Thanks very much.
Federico Eiguchi
Tokyo - Japan
(December 2008)

Taman Ayu Legian

Kajane Mua Villa

Bali Friendly Tour

Very professional service. The e-mail responses were very fast. Had no problem with my bookings and the hotel was just great.

Also the Bali Friendly prices were considerably lower than booking directly to the hotel.
I would definetly use Bali Friendly on my next trip to Bali and I strongly recomend them.

Krisantini
Brisbane - Australia
(December 2008)

Excellent services, we were very well taken care of when we visited Bali in December 2008.

Highly recommended!

Dauane Clark
Tokyo - Japan
(December 2008)

It was a pleasure using Bali Friendly. The hotel was very nice with very nice service.

I am very satisfied with the services of Bali Friendly and look forward to using the service again.

Dennis Tan
Singapore
(December 2008)

Tepi Sawah Villa

Annora Bali Villa

Thanks for all the last minute hotel arrangements for us. The trip was wonderful, and will definitely recommend balifriendly to my friends whom r planning to go there.

Once again, thanks a lot. Hope to see you soon.
Cheers, Dennis

Christine Lasker
Sydney - Australia
(October 2008)
Putu Bali Villas is a very friendly and authentic Balinese Hotel. Gardens around hotel lovely and well looked after. The staff were so friendly and could not do enough for you, always smiling and knew us by name!

The Standard Rooms very adequate and some of us stayed in the Deluxe Pavilion Rooms which were more modern and appealing.

The pool area a little small only four deck chairs and a double sun lounge, not much room around them though. Pool quite deep and very clean. All in all great value and very friendly, warm place.

Breakfast simple and lovely and plenty of it!
Barry
Canberra - Australia

(September 2008)

Putu Bali Villa

Tony`s Villa

Very helpful, good service, appreciate efficient travel arrangements.
Toshihide Nomura
Groß-Zimmern - Germany

(July 2008)

Alam KulKul was very nice & I want to stay there again.
Small & nice. People are so friendly.

Ramayana also nice but a bit old. And one thing so funny was at breakfast. Everyday they didn't serve us spoon for tea or coffee. I don't know why.
Bali people don't use spoon? I don't think so, lol. Everyday we had to ask spoon. Anyway so funny !

Matthew Flinchum
Kobe - Japan
(July 2008)

Tony`s Villa

Thank you for arranging my booking for Tony's Villa. The staff there were so helpful and it was quiet.

Thanks for helping me make my stay a pleasant one.

Petar
Novi Sad - Yugoslavia
(July 2008)
Bali Friendly is professional agency employing people who do they job well. Booking was easy, payment was secure and their recommendation was highly professional.

I had my doubts about the choice of hotels, but once I arrived there we get the best deal for the money spent. I will use them again when visiting Bali.
Le Gall
Yannick - France
(July 2008)
Very good services, transfer, tour and hotel very well, quiet but located near the bars area.
Zulkarnain Mohd.
Singapore
(June 2008)
Once again it's a great relief and pleasure to thank you for your kind assistance to assist me with this 'last minute' arrangement.

I am really astonished with BaliFriendly's efficiency in giving me an alternative/suggestion in this very short time of notice.

Million thanks from me :)

Yours sincerely,
Zulkarnain Mohamad
PS: You guys are PROFESSIONAL!
Nurdianawati Diah
Singapore
(June 2008)
The rooms are a bit dark, but clean.
Suggestion to put hair dryer in the rooms, because not all guests carry hair dryer. Staff are friendly.

Tan Sze Yin
Singapore
(June 2008)

Great website. User friendly and prompt responses.
Hotel was nice but a bit far away from the beach and shops but good if you prefer nice and quiet.

Luc Vandenheede
Menen
- Belgium
(May 2008)
We used 2 times tour through Bali Friendly. A very good service! He was a great and safe driver.
We will use your service again next year.
David Gigi
New York
- USA
(May 2008)
Thank you very much for your service, I've had a great time in Bali. Puri Cendana was good choice, perfect location for me.

Special thanks to Nyoman the driver, he was great.
I most defiantly recommend you to all my friends to use you service. Hope to see you soon.
Josef Baier
Munich - Germany
(May 2008)
I was there for 3rd time....very friendly place....
Dalton Cash Keahey
Texas
- USA
(May 2008)
Would not have found such a nice villa at such a great price without Bali Friendly. Thank you very much!!!

Will recommend you to my friends who visiting Bali.
Kelvin Hong
Kuala Lumpur - Malaysia
(April 2008)
Service is prompt and booking process is easy.
The driver came to pick me up timely at airport as requested.
Had a very nice & comfortable stay at the hotel and the staff is very friendly.
David Cheal
Melbourne - Australia
(February 2008)
Thank you for your help and efforts during my recent stay in Bali. The place you organized for me in Ubud was exactly the right place for me. It could not have been better. On top of that, you organized all this when I gave you barely a day's notice.

I would happily use your service again the next time I come to Bali.
Mr. & Mrs. Rosales
Manila - Philipines
(February 2008)
Thank you very much! We had a truly wonderful time… great service!

When we come again to visit, we will definitely get in-touch with your agency. We will also recommend you to friends.

Theresa Fung
Kuala Lumpur - Malaysia
(December 2007)
The staff did a fantastic job handling all my queries
(and I really had quite alot!) and really drove a hard bargain too!
I am impressed with the list of villas, tours and services offered by the online Bali Friendly.

I am defintely visiting again...but the next time with my friends! We are looking at the month of Feb.
Thanks again for a wonderful trip to Bali!
Ted Sandhu
Singapore
(December 2007)
Thanks to you & all your staff that assisted David & myself including the driver.
We had a good time & will definitely reccommend your agency to any of our friends or stangers who would want to visit Bali. Also we will contact you if we plan to visit Bali again I hope soon.
Thierry DA
France

(December 2007)
I was very satisfied by the service of
Bali Friendly & Bali Rich Luxury Vila.
Allan
Daniella - Australia

(November 2007)

Bali Friendly Tour

The service was top notch and the staff friendly and helpful.
Ian Gifford
Australia

(November 2007)
The service you provided for me was excellent, everything went smoothly thank you to Ketut for all his running around and also to the driver who picked us up from airport and took us to the hotel.
I look forward to coming back in March '08.
Chien-wen Cheng
Taipei - Taiwan

(October 2007)
Mr. Sugita is very kind and give us very huge assist, we feel very very pleasant with your service.
We will use your service next time we go to Bali.
Ivor Charles
Bangkok - Thailand

(October 2007)
I found Putu Bali was very nice and quiet.
Bali Friendly and the hotel staff were very friendly.

We enjoyed our stay at Putu Bali Villa and the next time we plan to visit Bali we will send the booking through Bali Friendly.
Gillian Rennison
United Kingdom

(October 2007)
Yes, we had a great time at the Heliconia Villas.
Thank you for all your help
Michael
Dubai - UEA
(September 2007)
I would like to say a big thank you to everyone in Bali Friendly for making my stay in Bali perfect.

Whenever traveling alone it is always welcoming to know someone is available should you need any assistance.

I wish you all the very best with the ongoing sucsess of Bali Friendly and will certainly recommend your service to my friends.
Paul Omernik
Miami - USA
(September 2007)

I cannot say enough about Bali Friendly. Your customer service is exceptional and professional.
I work in the airline industry and know good customer service when I see it.

When we needed a hotel at the last minute, Bali Friendly was able to quickly secure a reservation for me at Casa Padma Suites without any advanced notice. Casa Padma was a great deal. What I like best about Bali Friendly, apart from the fantastic customer service, is the selection of properties (and spas). You have something for everyone in all price range!

The rates with the properties are incredible. I certainly felt that we got great value for our money at all the properties we stayed at. I would definitely use your services again.

I have a friend traveling to Bali next month on her honeymoon. I have already told her to use your company for all of her accomodation and spa needs.

Again, thank you so much for your outstanding customer service. My partner and I had a wonderful time in Bali and look forward to returning to Indonesia soon!

Philippe Tasca
Paris - France
(September 2007)
Bali Friendly gives me a great service!
Balisani Suites has beautiful room with great ocean view and fantastic bathroom.
Geoff Griffey
New South Wales - Australia
(September 2007)
My belated thank you. I had a wonderful stay and certainly am suggesting Bali Rich Luxury Villa as being a nice place to stay. I will certainly stay again.
Helmut Arthold
Abu Dhabi - UEA
(August 2007)

Uma Sapna Villa is a truly retreat to relax and enjoy Bali. The rooms are spacious and well equipped. I enjoyed my little plunge pool in the late afternoons.
The employees are friendly and helpful. The location of the Villa is close to the beaches and the entertainment areas. I will definitely come back again.

Henry Pierre-Alain
Marrakech - Marroco
(August 2007)
We are very satisfied of the hotels that we have reserved through Bali Friendly. Casa Padma Suites in Kuta and Tepi Sawah Vilas are superb places to stay. We keep the excellent memory and we think about coming back again in January 2008.
Thank you very much for your assistance.
Abdul-Rahman
Riyadh - Saudi Arabia
(August 2007)
I consider my self lucky because I selected Bali Rich Luxury Villa during my stay in Bali. It was an excellent selection with offered price.
I enjoyed the villa facilities and the excellent staff services. Thank you very much.
Eric Greselin
Paris - France
(August 2007)

We appreciate a lot the profesionalism of the staff, very attentive with our remarks and wishes.

We hope to come back next year and we are staying at your entire disposal to any further informations.

Sam Mc'Namee
Singapore

(August 2007)
I wanted to thank you for your kind assistance with arranging our trip.

I really appreciate the way that you and your team so generously sorted out all our requests to make our holiday so fantastic!

Thank you and I hope to travel with your service again soon.

Lawrence Banks
Canada

(July 2007)
Thank you so much for arranging my accommodation and spa treatment for me on my recent trip to Bali.
The Pelangi Bali was a great place to stay and I was treated well by the staff. I would definitely stay there again.

If I am ever able to return to Bali again I will definitely use your services. The personal visit to me in my hotel, at my convenience, by your representative I thought was a great thing for you to do.
Thanks again.

Cheryl Leong
Kuala Lumpur - Malaysia
(July 2007)
Excellent service at front desk (especially Made & Eggo) always went extra mile to help.

However, the food was mediocre and the service was very slow during breakfast at the poolside and dinner.
Saving grace for meals was the lovely setting and friendly smiles. Only 1 English cable channel at a time between all hotel guests.

Shuttle service was convenient & drivers were helpful & punctual. Room view & grounds were beautiful. Would highly recommend.
Andy Suwanto
Jakarta - Indonesia
(May 2007)

Bali Rich Luxury Villa is truly a gem.

Komodo Tour is a truly wonderful experience. The guide is great, we have nice food during the trip and the resort we stayed in has amazing views.

Eby Mahmood
Kuala Lumpur - Malaysia
(May 2007)

Bali Village Hotel

Artini Cottage 3

Taman Rosani Hotel

Thank you so much for all,
we really enjoyed the stays in Bali.
Jenny Soh
Singapore
(May 2007)
I would like to commend Bali Friendly for the excellent services. I am very pleased with the service of Helliconia Villas staff.
Brian T. Judge
Kuala Lumpur - Malaysia
(May 2007)
Just to say a big thanks to you and all the boys in Bali Friendly for a lovely two weeks there. I am sure I will return one day. I came to relax but this old man still had some fun rather to my surprise.

Thanks again and be good, all of you!
Md Zulkarnain
Singapore
(April 2007)
I'm very grateful to you since I've made my reservation some weeks before I come to Bali and everything goes very well indeed when I arrived, thank you =)

I would like to inform u dat, since my arrival in Bali (especially to Bali Village Hotel) from the very day one, im very optimistic and astonished with the hospitality from all your staffs (Bali Friendly) to all the hotel staffs (Bali Village Hotel). The hotel itself have the natural surrounding as though that I'm living in my home courtyard. Very refreshing, relaxing and unstressful peace of mind. I really like it very much and it was beyond my expectation...

My visit to Bali was from 18th - 23th April 2007. It was such an experienced that I have had from the staff of BaliFriendly to all staff of Bali Village Hotel. It was really inexpensive stay and I say:

"2 THUMBS UP"

personally from me. I should recommend it to my friends. ALL THE BEST TO BALIFRIENDLY AND I WILL COME BACK AGAIN!!!

Thank you BaliFriendly.
Manuel Fernandez
Santiago - Chile
(April 2007)
You behaved with all the kindness one might expect from the people of Bali
Brayden Chow
Bintan - Malaysia
(March 2007)
My wife and I would like to thank Bali Friendly for the excellent services to the client. We have had an accident in Bali and the staff went beyond the call of his duty, paid a visit to us in the hospital and even offered to get flight infomation for us. His go for the extra mile service had made our holiday a special and memorable one. Thank you !!!
Cleo Geraldine
Singapore
(March 2007)
We had a great stay in Bali Rich Luxury Villa. It's very pretty and the service is great and prompt. The rooms are clean and well equiped. The staff there are really nice. Thank you very much for your service in helping us book and arrange our accomodation there. We are very pleased with your company's service too. We will definitely use your website again when we make our next visit to Bali which we are planning sometime this year.
Scott Tenenbaum
Lafayette, CA - USA
(December 2006)
Uma Sapna

All transport & spa treatment
...All went very well by using Bali Friendly. All guides and drivers were kind, friendly and professional. All hotels were excellent. All transfers worked well. Ketut (who collected money in Kuta) was very good and professional. Initally we were a little worried having made reservations over the internet that things would actually "happen" as hoped, but they did. Thank you very much for your services!!!!
Wayne & Norm
Saskatoon - Canada
(December 2006)
Greeting from Canada.
Norm and I want to thank you for the great hospitality that we received while in Bali. You guys are a friendly and helpful group. We only wish we could have had more time to visit with you.
We really appreciated our accomodations at Tony's Villa and the staff were so friendly and accomodating. We would highly recommend this villa to any future travellers from Canada.

George Dornhoefer
New York - USA
(December 2006)
I just wanted to send you a note to thank you and Bali Friendly Hotels for the services you provided to me during my recent vacation in Bali.
The pick up at the airport as well as the return from the hotel was handled very well. The driver was waiting for me as I came out of the baggage area. He was courteous, knowledgeable and efficient. He provided much useful information to me as we drove from the airport to the hotel. The return to the airport was equally well done by both the driver and the second person who came with the driver. They both were courteous, and socially engaging. I could not have asked for or expected better service.
I stayed at the Bali Agung Village hotel and was quite satisfied with the accommodations. The room was fairly priced and the staff was quite helpful.
I will highly recommend Bali Friendly Hotels to any of my friends who are planning to vacation in Bali.
Thank you again for having done so much to make my vacation as enjoyable as it it could possibly have been.
Lee Fong Leong
Kuala Lumpur - Malaysia
(September 2006)
Thank you so much for your kind assistance during my trip to Bali. Cheers.
Alan Hynd
Australia
(August 2006)
Thanks to you and your Bali Friendly team for a very efficient and professional service which enriched my Bali experience. I have been to Bali many times before, but to have "friends" as soon as you touch down is very welcoming and reassuring. You have a very capable and kind team and I will certainly use your services every time I come to Bali. I will definitely recommend Bali Friendly to my friends here in Australia.
Rudi van Straten
Zutphen - Netherlands
(July 2006)
We had a great time again at Bali, the support from your side was great, especially the help on the moment we found out that one of the places was not really what we wanted.
Your staff did a great job and stole our sympathie.....
Of course we will share our experiences wit our friends here and I really hope that many Dutch friends will enjoy your great service. I think people really will like the way you deal with your clients.
If you need any help to find out in which way you can inform the Dutch market let me know, maybe we can help.
Again, we felt really welcome, we had a good and relaxing time and we are missing all of you already......
With the warmest greetings, wishing you good bussinesses and in the hope to see you next year again.
Barry O'Sullivan
Ireland
(April 2006)
Pelangi Bali Hotel were very reasonable, and I enjoyed staying there.
Again thank you for everything,and please keep your informative emails coming. I like to find out what is happening to Bali Friendly and the scene in Bali.
Kent Wood
California - USA
(March 2006)
I appreciate all your help and enjoyed Putu Bali very much. Very sweet accomodation and everyone was so friendly and helpful.
Please keep me informed of your aquired properties in Bali and other islands, should that occure in the future.
Again, thank you for all your help.
Jacques Rochon
Montreal - Canada
(March 2006)
Thank you for all during my stay in Bali. It was a great Holidays, I will certainly use your service next time I will return to Bali, hope soon.
Juhan Kamaruddin
Kuala Lumpur - Malaysia
(February 2006)
I just would like to say that both my friend and I had a great time in Bali. Your driver was sweet - he is very experienced and informative in giving us the information on Bali.
I will still use Bali Friendly when I come to back to Bali, as well as recommending it to my other friends.
Take care, and keep up the good work!
Amir Hendel
Israel
(February 2006)
Thanks for your great service.
I should have booked all my hotel reservation trough Bali Friendly organization.
I will recommend it in the future to my friends.
Feisal Altway
Singapore
(February 2006)
Thank you soo much for assisting.
Bernard Clerc
Fribourg - Switzerland
(January 2006)
I would like to tell you that I really appreciated your services, and also your friendly team.
Be sure that next time I come to Bali, I will make my bookings through your company.
Thank you and greetings to everybody.
Bruno AJ Baumann
Zurich - Switzerland
(December 2005)
It was a fortune to meet you. You' re great person and your staff does a teriffic job in assisting your clients.
Lutz Nover
Oberursel - Germany
(December 2005)
I just recovered from the horribly long flight from Bali to Frankfurt; but I have to say that I was deeply impressed by the beauty of the island and the hospitality of the people. It is at least close to the paradise for a foreign tourist.
Although I have a very vivid feeling also for the problems of the people living in Bali and starving because of the lack of tourists at the present time. I hope very much that this might improve and that the visible consequences of tourism with plastic wastage not only on the beach but also up to the mountains might be stopped and reversed step by step.
As a biologist I see with concern how the unique natural resources are overstressed, not by the number of people but by the abuse. Education of all citizens of Bali and strong influence on the behaviour of tourists will be required to reverse the trend.
Thanks for the help during preparation of my visit. Thanks also for the contacts during my visit.
Barry O'Sullivan
Ireland
(October 2005)
First of all, I would like to say that I truely had a wonderful holiday, thanks to you. Bali is a beautiful island,with the friendliest people. It's the only place to go on holiday. To finish I would like to say that I was horrified when the latest bombing took place. Nasty people!! Needless to say I will be back.
P.S. just to say that I really enjoyed my stay in Bali Mystique, and found the staff very kind, and very friendly. I would stay there again.
Terry Burke
Australia
(September 2005)
Thank you all for your kindness and helpfulness. You have a lovely island to dwell in - and you are lovely people. God bless.
Marie van den Bosch
Belgium
(August 2005)
Thank you very much for your service and the help you gave me so that I could stay a whole month in the Bali Mystique, a very good hotel for me, good service, beautiful staff and manager.
Anyway, when all goes well I will be back next year and will let you know in time.
Many regards from Belgium.
Ralf Riedel & Binod Moktan
Zurich - Switzerland
(April 2005)
We've had wonderful time on Bali.
Bali Mystique is a good place.


 
 
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